Contact
Say hello.
Questions about a reading, billing, a bug, or anything else. One inbox, read by a real person, not a ticket queue.
Email us directly
We reply within a day or two. If it is a billing question, send it from the email on your Thermal account so we can find you fast.
Billing or your account
Plan changes, a charge you do not recognize, cancelling, or trouble signing in.
Something looks broken
A reading that failed, an EPK that will not render, anything that behaved wrong. Tell us what you were doing and we will look.
Press, partnerships, anything else
If it does not fit the above, send it anyway. We read everything that comes in.